The effect of ICT Policy implementation and Usage on employees' Job Satisfaction: A case study of Staff at International Islamic University Malaysia Library
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الملخص
The main purpose of study is to examine the effect of ICT implementation on International Islamic University Malaysia library staffs’ job satisfaction. The total male and female staffs who are working in the library of IIUM were sampled. A 55 survey questionnaires were distributed to the respondents while, only 48 questionnaires were returned and therefore analyzed. A regression analysis test was performed to investigate the effects of implementation of ICT policy and staff use of ICT on library staff job satisfaction. The findings show that independent variables, ICT use and implementation of ICT policy were found to have positive significant effects on their job satisfaction. Library staff were satisfied with the ICT they used to carry out their daily responsibilities and effectively serve their customers.
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إصدار
القسم
الدراسات الإدارية و الماليّة
المراجع
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[2]. Alexander, w.(1999). TALiSMN Review of staff development course materials for ICT in teaching and learning.
[3]. Andrew Paterson (2005). Open journal systems. International Journal of Education and Development using Information and Communication Technology. Vol.1, No.2
[4]. Bernard Loing, (2005). General Delegate of ICDE at UNESCO. 9th HE Collective Consultation, 6-8 April
[5]. Bogaart, N. C. R., & Ketelaar, H. W. E. R. (Eds.). (1983). Methodology in anthropological filmmaking: Papers of the IUAES—Intercongress, Amsterdam, 1981. Gottingen: Edition Herodot.
[6]. Bogdan, R. C., & Biklen, S. K. (1992).Qualitative research for education: An introduction to theory and methods (2nd ed.). Boston,MA: Allyn and Bacon.
[7]. Cairncross, F., & Poysti, K. (2003).ICTs for education and building human capital. Visions of the Information Society. Retrieved on March 23, 2008.
[8]. David Moursund (2005). Introduction to Information and Communication Technology in Education
[9]. Ebijuwa, A.A. (2005). Information and Communication Technology in university libraries:
The Nigeria experience. Journal of Library and Information Science, 7(1&2):23-30.
[10]. Ghourchian, N.G. (2003). Information and communications technology in education. Andisheh Metacongnition Publication, 1st Edition, Tehran (In persion).
[11]. Grace Emmanuel & Alfred S. Sife. (2008).Challenges of managing information and Communication Technologies for education: Experiences from Sokoine National Agricultural
Library, International journal of education and development using ICT Vol.4, No.
[12]. Haneefa, M (2007). Application of information and communication technologies in special Libraries in Kerala (India). Library Review, 56 (7), pp. 603-620.
[13]. Islam, Md. Nazmul (2003).Availability of Information and Communication Technologies (ICTs) in Library and Information Services: A study of some selected academic and special libraries in Bangladesh. Dissertation submitted in the Department of Library & Information Science, University of Rajshahi.
[14]. Keyton, J., King, T., Mabachi, N. M., Manning, J., Leonard, L. L., & Schill, D. (2004). Content analysis procedure book. Lawrence, KS: University of Kansas.
[15]. Krippendorf, K. (2004). Reliability in content analysis: Some common misconceptions and recommendations. Human Communication Research, 30, 411-433.
[16]. Lancaster, E. W. and Sandore, B. (2001). Technology and management in library and information services. London, Library Association.
[18]. Lawshe, C.H. (1975). A quantitative approach to content validity. Personnel Psychology, 28, 563–575
[19]. Muwanga- Zake, J. W. F. (2007a, December). Evaluation of an educational computer programme as a change agent in science classrooms. Journal of Science Education and Technology, 16(6), 473-490.
[20]. Muwanga-Zake, J. W. F. (2007b). Introducing educational computer programmes through evaluation: A case in South African disadvantaged schools. International Journal of Education and Development Using Information and Communications Technology, 3(3).
[20]. Ogunsola, (2004).Nigerian University Libraries and the Challenges of Globalization: The Way Forward.
[21]. Patil, S.G. (n.d.). Usage of ICT Products and Services for research at MET’s institute of engineering, Bhujbal Knowledge City (met-bkc-ioe): A case study. http://knol.google.com/k/usage-of-ict-products-and-services-forresearch
[22]. Paul Jerry Framing (2008). Professional Development in Information and Communications Technologies: University Perspectives Journal of Information Technology Education.
[23]. Ramana, V. (2004). Information Technology Applications in Libraries. New Delhi: Ess Ess.
[24]. Salaam, M.O. (2011) Stress and Frustration in the Use of ICT in University Libraries: A Study of Selected Universities in Nigeria, PNLA Quarterly, the official publication of the Pacific Northwest Library Association, Volume 75, no. 2
[25]. Shafi-Ullah, F. and Roberts, S. A. (2010). Is ICT infrastructure capable to accommodate standardized library management systems? : Case studies of library automation from public sector, universities in Islamabad (Pakistan).
[26]. Stephen, F. (2005) Quality Issues in ICT based Higher Education.270 Madison Ave, new York, NY 10016
[27]. Strauss, A. L., & Corbin, J. M. (1994). Grounded theory methodology: An overview. In N. K., Denzin, & Y. S. Lincoln (Eds.), Handbook of qualitative research (pp. 273–285). Thousand Oaks, CA: Sage.
[28]. Tonyakoha, M.W. (2005). Information and Communication Technology (ICT) in library services. Coal City Libraries, 2(1&2):.2-12.
[29]. Wilson, F.R., Pan, W., & Schumsky, D.A. (2012). Recalculation of the critical values for Lawshe’s content validity ratio. Measurement and Evaluation in Counseling and Development, 45 (3), 197-210.