The Impact of Motivation Factors on Volunteer Satisfaction Among Non-Profit Organizations in Makkah Region in Saudi Arabia

Abstract

The focus of the study was the relationship between motivation factors and volunteer satisfaction. This study was conducted on non-profit organizations in the Makkah region in Saudi Arabia, through quantitative research by using a questionnaire consisting of nine sections, the questionnaire was distributed to the volunteers randomly using Multistage Cluster Sampling. The study's results indicate that volunteer satisfaction was influenced by five out of six dimensions of motivation factors: value, understanding, social, career, and enhancement motivation. In contrast protective motivation did not demonstrate any statistically significant impact. The findings of this study assist decision-makers in non-profit organizations and regulatory bodies in Saudi Arabia in comprehending the psychology of volunteers and elucidating their behavior toward volunteering.